1.Q:Does Hunan Ruiboen Trading Co., Ltd manufacture custom products?
A:Yes,We do.
Hunan Ruiboen Trading Co., Ltd is a production of alibaba international station gold certification and SGS certification enterprises, we have ODM OEM OBM three production mode.Our company is committed to providing 100% customer satisfaction and treats every customer with responsibility.The company provides free design services ,before bulk order production will give you sample confirmation. For more information, check out ourwebsite.
2.Q:What are the product delivery and ordering times?
A:OEM orders
Free design samples, produced within 24 hour
Make samples, shipped within 7 days
Bulk orders:
300 pieces shipped in 30 days
1000 pieces shipped in 45 days
10000 pieces shipped in 70 days
3.Q：For which platforms does Hunan Ruiboen Trading Co., Ltd provide clothes?
A:As an Alibaba certified supplier, we provide products to multiple platforms such as Amazon, Ebay, Walmart, Wish, Shopify, etc., and have consistently received their highest praise.
4.Q:What kind of transportation mode is used?
A:Our online ordering system automatically matches several modes of transportation, for inventory products you can self-service order choice transportation company, express delivery for your door, If you would like us to deliver the goods to your warehouse in China,please contact our salesman, our company supports to provide you with EXW / FCA / FB / DAP / DDP and other prices, specific please contact our salesman.
5.Q:How exact is the shipping amount on my order?
A:We strive to use the most economical way to ship your order, using DHL,FedEx or ups. When the weight of your parcel is too large, we recommend you to choose sea transport.
In calculating the freight, we will give you an estimate based on our previous packing experience. Of course, you can pay for the product first, and then pay the freight after we boxed and weighed it for you.Many of our clients are very satisfied with this way of cooperation.
In addition, we will also work with any private freight forwarders you may want to use. You can also contact an agent to provide us with your private UPS or FedEx account number to collect shipping for you.
6.Q:What is your Return Policy?
A:We provide customers with packaging pictures before the order is shipped. If the customer finds that the product is damaged except for human factors after receiving the package, our company will compensate the original price. We are not a supplier who only does business once. Once you choose us, you will trust us forever.